At Welfit Group, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.
Following are the details of the Return & Cancellation Policy that is applicable for all the items sold through Welfit Group:
Products | Return Policy | Return Timeline | Cancellation |
School Uniform | Only Damaged Goods, among those which have been selected by the buyers, shall be applicable for return | Within 10 days of receiving the goods | Within 24 hours of placing the order. |
Boys Wear (Kids Care) | Only Damaged Goods, among those which have been selected by the buyers, shall be applicable for return | Within 10 days of receiving the goods | Within 24 hours of placing the order |
Funky Girls | Only Damaged Goods, among those which have been selected by the buyers, shall be applicable for return | Within 10 days of receiving the goods | Within 24 hours of placing the order |
Note: Any type of defect in the fabric or misprinting on the product shall only qualify as a damaged product. |
Exchanges:
- You may exchange the damaged product with the same type and range of product
- If you have questions about an item and possible defects or damage, please send us an email at welfitinternational@gmail.com and we will help you in the best possible manner.
- In case of Buyer self-return, please send the goods to the respective offices.
- You will be responsible for paying shipping costs for returning your item. If you are shipping an item you should consider using a trackable shipping service & ensuring shipping insurance. We are not responsible for return packages that are lost or damaged in shipping.
- Once your return is received by us, we will send you an email to notify you that we have received your returned item. If your item is being exchanged, we will send out the new item as soon as possible.